We want you to enjoy your Charles Viancin products for years to come. Our reusable silicone products are designed for everyday use and made from food-grade silicone.
Product Care
Charles Viancin silicone lids are:
- Microwave safe
- Dishwasher safe
- Oven safe up to 220°C
- Suitable for use on the hob up to 220°C
- Refrigerator and freezer safe down to -40°C
For the best results, make sure both the lid and the rim of the container are clean and dry before use. Do not use the lids with direct flames or in a toaster oven, and do not carry containers by the lid handle. Avoid abrasive cleaning products when cleaning your lid.
If You Have a Problem With Your Product
If you believe your Charles Viancin product has arrived damaged or has a manufacturing fault, please contact us at info@inthehaus.co.uk as soon as possible with your order number and details of the issue. We will be happy to review the problem and advise you on the next steps.
Please note that damage caused by incorrect use, accidents, misuse or failure to follow the care instructions may not be covered.
Need Help?
If you have any questions about your Charles Viancin product, please get in touch with our customer service team through this email info@inthehaus.co.uk, and we will be happy to help.
